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BPI Watchdog Software / Updated Config & Tickle Programs
« on: February 02, 2014, 18:05:24 »
The Config & Tickle programs have been updated for Win 8 (and Win XP, Vista, Win7) using .NET Framework 4. You can download a CD image here:  Download CD

General Discussions / Win 8 x32 & x64
« on: February 02, 2014, 17:57:37 »
Just to let you know: The watchdogs have been tested and all of them work with Win 8 - both 32 & 64 bit versions.

The Config & Tickle programs have been updated for Win 8 using .NET Framework 4. You can download a CD image here:  Download

There is not a driver on the CD. The USB Watchdog device uses the built in Windows HID driver. Other devices also use the HID driver such as a keyboard, mouse, game controller, etc. Can you try removing these devices one by one and see if any of them are interfering,

Very sorry for the late reply. Your post was overlooked.

Can you check Device Manager and see if an HID device is being installed each time you plug in the watchdog.
Under properties it should Device & VID of: 0C98 1140.
Do you get the successful acknowledgement beep when you plug in the card?

BPI Watchdog Software / Re: Confusion about tickling the watchdog
« on: October 13, 2013, 12:32:24 »
Consider it an added bonus - tickle the board and get the temp in return.

Historically our first ISA based board had very limited I/O capability so we returned the temp from it for a tickle to save I/O ports.

USB PC Watchdog / Re: Correct use of Passive and Active modes
« on: October 12, 2013, 14:00:03 »
Glad to hear it is working now.

USB PC Watchdog / Re: Correct use of Passive and Active modes
« on: October 09, 2013, 19:00:19 »
We would recommend that you not use passive mode. If there is any polling activity on the USB bus it will keep the board from resetting the PC. Just use SW2 to set Active (Command) mode.

This was shared by one of our users:

I find also that the included tickle program BPI_WDog_Tickle can be run as a service in Windows using Pirmasoft RunAsSvc ( which is freeware.  This way the watchdog is tickled whenever the OS is running, even if no user is logged on.  It's working great.  The only drawback to this method is that the GUI for the tickle program is not accessible, so there is no visual status information (though the important stuff is visible in the config tool BPI_WDog_Config) and it must be configured via the INI file.  I have only tested this configuration on Windows Server 2003 Enterprise 32-bit.  I am using Primasoft RunAsSvc with another product on Windows 7 Enterprise 32-bit successfully but have not tested your tickle program on that OS.

Running the tickle software as a service makes the whole product transparent to the operation of Windows (except in Safe Mode) and provides built-in recovery/notification options if it crashes.

You do not need a driver. The board uses the built in Window HID driver for 32 & 64 bit versions.

BPI Watchdog Software / 64 Bit DLL Added
« on: September 09, 2012, 14:30:36 »
A 64 bit DLL and sample code has been added to the distribution CD.
It is in the sub-directory: WDog_Univrsl_ConsoleAp_x64

You can download it at: Download

The PCIe Express version of the board uses an interface chip that has two PCIe serial COM ports. In some cases Windows assigns these COM ports to really high numbers - like COM 41 & 41.

The DLL we supply to auto-scan for our board stops searching at COM 25 to keep the search time reasonable. Therefor it fails to find an installed board.

The fix is easy.

Go into device manager and re-assign the two COM ports to something like COM16 & COM17. Windows may show a warning - but will let you change them unless there is truly another COM port there.

We are not sure why Windows assigns new COM ports such high numbers sometimes.

Those inputs are general purpose only and completely under user control from their application program using the DLL interface. They can be used for sensing external dry contact switches. They have no effect on the watchdog operation.

You could use it for an analog remote temperature sensor.

PCI & PCIe PC Watchdog / Re: WD_Open fails intermittently
« on: May 04, 2012, 12:44:34 »
Does this happen after a power-up? Could you check device manager to see if you have two PCIe COM ports. The PCIe interface on that board uses a dual COM port chip.

The .exe installer will fail when you try to install the driver for the PCIe card on a Win 2008 server.
You need to install drivers manually:
- go to Device Manager under control panel to find the PCIe Serial and Parallel (Parallel on Rev-A boards Only) ports
    with the yellow exclamation symbols.
- right click on them one at a time and select option to install drivers.
- select options to install manually (not from the web) and from a known location.
- on the screen for the known location browse to the CD under drivers - PN1170 (Rev-A for Rev-A boards)
    and then the 32 bit or 64 bit versions based on you system and the drivers should
    install fine.

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